FedEx shipping was outstanding in every way. The packaging was, in my opinion, weak. The safe sustained scratches and/or scrapes on all side. The chrome handle was not protected and got scraped. The S&G manual Combination lock was several steps down in quality from a 30 year old Winchester safe with the same S&G tumbler setup. The construction is solid and the interior design is well thought out. Even the lighting inside is great with both A/C and DC options and motion activated lights. I have not contacted customer service about sending some touchup paint. As for the Chrome Knob Handle being scratched, I believe it "is what it is." I'm very happy with the price and communication from MachineShark. I'll follow-up with my experience with Customer Service.
The safe just arrived. Perfect condition, Fed Ex delivery was prompt. Was delivered on a heavy straight truck. The safe is 1100 pounds and heavy duty, well built and extremely solid. Best safe I’ve ever owned. I will definitely buy another Hollon safe! Best on the market as far as I can tell and I’ve owned several, broken into several and know safes pretty well. This TL safe is overbuilt! My purchase experience was exceptional from MachineShark. Simple, smooth ordering, great selection and stellar customer service! Again, be warned, this safe is HEAVY for its size and is what you want in a good safe.
