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Austin Air System HealthMate Filter FR400A
Replacement filter for the Austin Air HealthMate®. The Austin Air HealthMate® was designed to address your everyday air quality concerns. It removes a wide range of airborne particles, chemicals, gases and odors and will significantly improve the quality of air in your home.
All standard size units are interchangeable with all standard size filters. So, if you purchased a standard size HealthMate® and would like to upgrade to any other filter, simply purchase the replacement filter that suits your needs best.
- STAGE 1 – Large Particle Pre-filter. Removes particles easily seen by the naked eye (e.g. dust, hair and pet dander)
- STAGE 2 – Medium Particle Pre-filter. Removes small to medium size particles (e.g. molds, spores and pollen) Color: gray, blue or green
- STAGE 3 – Over 780 cubic inches of Activated Carbon and Zeolite. Removes chemicals, gases and odors.
- STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 95% of all particles larger than 0.1 microns.
You can check the size of your existing filter by looking for a label on the underside. Model HM400 indicates standard size filter.
About Austin Air Systems
This year, Austin Air Systems is celebrating its 30th anniversary of helping people breathe pure air—and that’s not something we take lightly. We know that when it comes to air purifiers, you have many choices available. So the question is, why should you choose an Austin Air purifier over others in the market today? There are several justifications, of course. One of the best reasons is that ours are the only clinically proven air purifiers made in the U.S.A!
For decades, we have worked closely with some of the country’s leading institutions. For example, in 2000, the US government extensively tested Austin Air Purifiers alongside more than 100 others. The tests confirmed Austin Air Purifiers are the most effective at removing chemicals and VOC’s from the environment.
These ground-breaking tests led to work with FEMA and the American Red Cross during some of America’s most challenging times, including 9-11, Hurricane Katrina; Hurricane Sandy; and even the 2015 SolCal gas leak in California.
The American Academy of Pediatrics and the country’s number one children’s hospital, Cincinnati Children’s Hospital, selected Austin Air Systems to take part in a successful clinical trial that soon led to even more tests. Then, in 2009 we were approached by the renowned Johns Hopkins University Hospital in Baltimore, and we conducted several studies with the university. More recently, we have partnered with the University of Washington to investigate how using our air purifiers can help to reduce asthma symptoms in children.
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at email@example.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to firstname.lastname@example.org . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.