Due to Machine Shark discount, I was able to get a TL15 safe with 2 hr burn for the same price as an RSC with 1 hr burn. Double the safe, same price. BUT, I didn’t know Machine Shark, deal seemed too good, I expected problems and excuses and I didn’t want the safe delivery sitting on the sidewalk do all to see. Anyway, Machine Shark answered to phone the 2 times I called with questions, everything went smoothly and on time, even the delivery driver rolled it into the back yard on a pallet jack (my wife was home to ask him) super happy I took the risk.
This is not an Amazon safe purchase. This is a high quality product that is not to big and not to small. The FB-450e is very well designed and has a 2 hour fire rating. The safe was delivered fast and free of any damage. Would highly recommend this safe. Also customer service was excellent with assistance in setting my code and operation.
Received the safe right on time. Looks good. Set up good. Everything was good for a week then the dial stopped working and won’t engage so I called Hollon and basically there is nothing they will do to help. Now I am calling g a locksmith to come drill it out and add a new dial. I was so pleased with this safe now so disappointed in the product and the support.