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Formax Hydraulic Guillotine Cutter Cut-True 29H
The Formax Cut-True 29H Hydraulic Guillotine Paper Cutter offers precision cutting for paper stacks up to 20.5” wide. User-friendly, intuitive features include atouchscreen control panel, automatically-adjusting back gauge and the capacity toprogram up to 100 jobs/100 cuts. An infrared light beam safety curtain provides safety and convenience as it shuts down operation if the light plane is interrupted.
Operation is simple: utilize the touchscreen to program and select job settings, then load a stack of paper, up to 3.15” high. Set the back gauge using the touchscreen, then use thefoot pedal pre-clamp to check the paper position. The bright LED Cutting Line allows operators to see exactly where the blade will cut and make fine adjustments. Electronically-controlled two-hand operation engages the hardened steel blade for crisp, accurate cuts, every time.
Cutting accuracy is 0.1mm on paper stacks up to 80mm. The Cut-True 29H also features a special anti-friction surface with optional wide side tables, making it easier for operators to maneuver large paper stock. The hydraulic clamp pressure is adjustable to give the best clamp possible for different paper weights and stack heights. A false clamp is included to minimize the risk of marking sensitive paper stock or perfect bound books. In addition, the clamp can be removed to decrease the minimum cut length, and stored within the machine. The Cut-True 29H also features an internal light to illuminate the cutting area.
Standard safety features include alock with key, blade lock, external blade depth adjustment, automatic blade return from any position, easy-to-use blade change safety tool, and a wooden paper push for safe alignment.
The Cut-True 29H is ideal for transforming large sheets into brochures, invitations and more, with crisp, accurate cuts, and is a welcome addition to print shops and in-plant finishing operations.
Formaxis the industry leader in the design, manufacturing and distribution ofdigital print & finishing,mailing,pressure seal, anddata destructionsolutions. Superior products and an unparalleled level of service and sales support allow Formax dealers to provide the ideal solution to streamlining virtually all of your outgoing and incoming mail, destruction of confidential data and in-plant digital print finishing.
Founded in 1987, Formax is a privately held company with corporate headquarters based in Dover, New Hampshire and a manufacturing facility in Turlock, California. Since the company successfully patented its first pressure sealer decades ago, it has continued to evolve with the same never ending focus on innovation, quality and value. The Formax product line is represented through an extensive dealer network across North America and around the world.
Warranty
Formax is the industry leader in the design, manufacturing and distribution of pressure seal, mailing, data destruction and digital print finishing solutions, and provides sales and service support through a nationwide dealer network. Formax stands behind its equipment and offers the following warranties:
90 day warranty on parts (drop shipped equipment only)
Shredders
Lifetime limited warranty on Deskside and Office cutting heads
Lifetime limited warranty on Industrial cutting heads (parts only)
1-year warranty on High Security and Specialty cutting heads
1-year warranty on all other parts
Formax agrees to repair or replace, at its option, any defective part or component covered by this warranty, provided there was no abuse and we first receive written notice of a defect within the applicable warranty period. Wearable parts are not covered under warranty. This warranty extends only to the original purchaser and does not include labor or the payment of any labor charges or incidental or consequential expenses.
Warranty claims must be submitted with a replacement part order. All parts are shipped FOB Dover, NH.
Shipping
If you require a lift-gate or inside delivery for any Formax products, you may be charged an extra fee. PLEASE CONTACT US FOR MORE DETAILS.
*Please note Formax does not accept returns. If the machine is not performing to its capabilities, we can warranty it, troubleshoot, and, if applicable, except an exchange!
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@machineshark.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@machineshark.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost.Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
Service Information
Equipment Maintenance From Formax All product solutions offered by Formax Direct are available with full services rendered on-site. Formax also offers a comprehensive maintenance program designed to deliver optimal performance and longevity for your equipment. Formax Service Agreements are the best way to protect your investment. Formax provides on-site technical services in New Hampshire, Maine, Massachusetts, Rhode Island and Connecticut. Our service hours are:
Standard business hours of 8:00AM to 5:00PM Monday thru Friday, excluding holidays
After hours emergency support including weekends, excluding major holidays
Requests for service can be made by calling1-800-232-5535, Ext. 21or by pressing 0 and asking to speak with our service dispatcher. Service calls can also be placed byclicking hereand filling out the service request form.
Installation & Training on Equipment Purchases Formax takes pride in exceeding your service expectations and will do this right from the start. All equipment solutions purchased from Formax Direct include on-site installation and training of key operators. Our goal is to make sure all operators are fully trained and comfortable in the operation of the equipment. A refresher course for further operator training is also available within the first 90 days after installation. Our goal is for all of our customers to reach the maximum benefit and return on investment from their new equipment purchase.
Ongoing Service Options Formax offers several service options including:
Service Agreement that includes complete equipment maintenance
On-Site support per request
Telephone technical support
When calling Formax for service you can expect:
To speak with a service dispatcher to log your call and to receive an estimated time of arrival either at the time of your call or within 60 minutes.
On-site technical support in most cases occurs the same day a service call is placed or at most within 24 hours. Priority is always given to mission-critical applications such as payroll so that your company is able to meet its most important deadlines.
If we are unable to restore full functionality to your Formax product within 24 hours of our original arrival, we will be happy to furnish your company with a loaner when and where available.
Service Agreements Formax Service Agreements provide complete equipment maintenance that increase equipment longevity and productivity. Standard hours of operation are 8:00AM - 5:00PM Monday thru Friday, excluding holidays. Formax Service Agreements cover parts, labor and either one or two preventative maintenance calls per year for most machines. Preventative maintenance calls are scheduled periodically and include:
Inspection of all components
All necessary adjustments, cleaning, proper lubrication and oiling
Test-run of customer media whenever available
Follow-up operator training on request
Other benefits of a Formax Service Agreement include: your ability to budget a fixed cost for maintaining your equipment, priority service, and the elimination of delays involved with generating a purchase order to track invoicing and call placement.
I’m completely new to laser cutting. I was looking for something to get me started that wasn’t super pricy as I was taking a risk purchasing this equipment with no experience. My purchase was solely to laser cut and not engrave so when I do get around to engraving that will just be a bonus. I did do the test engraving and it turned out fine so I doubt I’ll have any struggles with that. I gotta say the whole process was super easy from purchasing/delivery to setup and learning to make my first cuts. It has been great! I’ve been making and selling my items on Etsy. This purchase has allowed me to introduce new products into my shop of almost 9 years. Once the positive reviews started coming in it made me more confident in knowing I made the right choice. I know it will pay itself off in no time! Thanks for making my entry into the laser cutting world seamless and a positive one!!
Machineshark was one of the best online retailers I have used. Any questions I had were answered promptly by very knowledgeable staff from the customer service department. Safe arrived in perfect shape via a freigh carrier. The safe itself is of very high quality. Overall I'm very satisfied with my purchase, and can't say enough how professional Machineshark representatives are. They truly made the whole purchase process seamless and stress free!!
