Estimated Handling Time: Product Ships in 1-2 Business Days
Shipping Time: Please Allow 2-6 Business Days for Delivery
Shipping & Returns: Free Shipping. All of the Time.
Laura Star Heat Resistant Iron Mat for Lift 109.7801.525
Designed by Laurastar's Swiss engineers, this special insulating mat allows you to safely set down your iron when it is still hot.
About Laura Star
Laurastar is a Swiss brand that has always, since it was founded, been committed to respecting your clothes and the environment. That is why Laurastar constantly innovates so you can keep your clothes looking beautiful easily and purify them naturally thanks to the hygienic qualities of its steam. Laurastar takes care of you and our planet. Each product is designed to last a long time, a commitment against planned obsolescence. Because life is never too beautiful.
A garment's material, and how it moves and hangs, are the details that make all the difference. To work its magic, Laurastar has mastered the elements that make fabric heighten your elegance: air, steam and heat. Extraordinary know-how focused into increasingly simple movements, combined with exceptional performance: Laurastar steam eliminates creases in a single movement.
Laurastar's exceptional performance levels have made it a firm favorite among top stylists. These include the very contemporary and talented Chinese stylist Guo Pei, who rose to fame after designing the dress Rihanna wore to the 2015 Met Gala. Now also based in Paris, Guo Pei has become a leading figure in the world of haute couture. Her constant quest for beauty and perfection led her to choose Laurastar to add the final touch to her creations before the flash bulbs pop.
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at email@example.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to firstname.lastname@example.org . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.