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Reliable 550GC Vivio Professional Garment Steamer With Metal Head
Improving our iconic 1st generation, the Vivio 550GC incorporates the best features of the Vivio 170GC and introduces innovations like a lower center of gravity, a sink-friendly water bottle, a sleek steam head with a removable yoke, a comfortable hose covering, and a detachable hanger. Utilizing a metalhead that gets 20% hotter than PVC, the Vivio 550GC reimagines garment steaming.
How do you improve on an icon? For us, bettering our 1st generation was a tough task. But our designers did not disappoint. We took all of the good stuff from our Vivio 170GC and added some things we wished we had thought of years ago. A new shape with a lower center of gravity, a water bottle that fits into a commercial sink for easy fill, a sleek steam head with yoke for easy removal, a hose covering to make it more comfortable to handle, and a removable hanger. The Vivio 550GC uses a metalhead that gets 20% hotter than a PVC head for taking care of tough wrinkles or to act as an iron. The Vivio 550GC is the garment steamer reimagined.
- Heats Up in Under 2 Minutes for Quick Operation
- Impressive 120-Minute Run Time for Extended Use
- Reaches a Steam Temperature of 212°F at the Head
- Features Brass Element and Fittings for Commercial Durability
- Fabric Covered Super-Flex Steam Hose for Flexibility
- Extra-Thick PVC Steam Head for Enhanced Performance
- Removable Hanger for Convenient Garment Placement
- Easy Roll, Non-Skid Wheels for Smooth Mobility
SPECIFICATIONS
PACKING LIST
FAQ
Why isn't my steamer giving steam?
If you've had the unit for a while and have been using tap water, the unit may be clogged inside. Please refer to your instruction manual on how to clean your unit.
Why is water droplets coming out of the hose head when i'm using it?
When the steam head and hose is used a relatively horizontal position, the water that is condensed inside the hose has a chance to run out of the steam head instead of running down the hose, as it would when the hose is kept vertical to the ground. Use of the steam head/hose in a vertical position should stop the water droplets from coming out.
What kind of Garment Steamer is this?
It is a flow through "kettle" type garment steamer. The water is gravity fed. The heating element heats the water until it boils, just like your kitchen kettle.
What is the difference between the Vivio 500GC and 550GC?
The 500GC has a very durable PVC head with a detachable fabric brush. The 550GC has aluminum head and wooden handle.
How long is the steam hose and can it be made longer?
The hose is approximately 65 inches. Unfortunately it cannot be made longer.
About Reliable
At Reliable, we do what we love, and take pride in doing it right. You want what’s best for the people, places and things that matter in your life – from where you live to what you wear. So do we. From the start, we approach every product with a craftsman’s attention to detail and passion for making it right. Quality, functionality, design and customer service play an equally important part in delivering what’s right for you.
SINCE 1955
Shipping
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@machineshark.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@machineshark.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.